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FREQUENTLY ASKED QUESTIONS

 
 
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no. i
WHEN SHOULD I PLAN TO MAIL MY INVITATIONS?

 As a general rule the industry standard is to mail out invitations 6-8 weeks prior to the wedding date, we personally think this doesn’t allow for enough time, and so we recommend the following: 

For local weddings, we suggest sending a Save the Date 6-8 months prior to the wedding day. If you have sent Save the Dates, we recommend sending your invitations 2-3 months prior to the wedding day. If you have not sent Save the Dates, we recommend sending invitations 3-4 months prior to the wedding day. With an rsvp date of approximately 4 weeks before the wedding. 

For destination weddings, we suggest sending a Save the Date 8-12 months prior to the wedding day. If you have sent Save the Dates, we recommend sending your invitations 3-4 months prior to the wedding day. If you have not sent Save the Dates, we recommend sending invitations 4-7 months prior to the wedding day. With an rsvp date of approximately 6 weeks before the wedding. 

This is of course a personal choice, and we are happy for you to guide us on your timeline. 

no. ii
HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?

It’s never too early to get in touch with us to begin discussing your suite design and to schedule your spot on our calendar, to secure your date and avoid any rush fees.

Typically, from when your order is placed to when it is shipped is 3-4 months. This timeframe will vary depending upon your chosen print method and if you selected to add any embellishments.

Please keep in mind that additional time taken to submit your content or extended proof approvals may affect these timeframes. 

We love for this to be a process that you can truly enjoy, so we recommend booking with us at least three months before you wish to mail out your invitations. 

no. iii
IS IT POSSIBLE TO RUSH MY ORDER?

Yes, we will always do our best to accommodate your turnaround time. Of course, we understand that plans can change, or time went more quickly than you imagined, and your wedding date is fast approaching.

Please contact us as soon as possible with your requested completion date and we will let you know if it is possible based upon our current availability. Please note that an additional fee will be added to accommodate the rush order.

Please rest assured that rush orders receive the same time and attention to detail and are simply brought forward in our queue to accommodate your timeframe. 

no. iv
DO YOU WORK WITH COUPLES INTERNATIONALLY?

Yes! We love to work with both couples and wedding planners all around the world. If you are based outside of the U.S. and wish to work with us, we recommend allowing additional time to accommodate for overseas shipping. 

With your guidance we can also design an invitation suite in any language.  

no. v
CAN I ADD OUTSIDE FONTS OR ILLUSTRATIONS?

In order to maintain the integrity of our designs we love to work with our signature calligraphy style and hand selected luxe calligraphy fonts.

Similarly, we primarily choose to work with our own illustrations, those in support of and collaboration with fellow artists or artwork and designs that we have spent many hours selecting and curating to ensure the highest standard of offerings to our clients.

If you would like to personalize your invitations further, please reach out with your requests.

no. vi
HOW CUSTOMIZABLE IS THE SEMI-CUSTOM COLLECTION?

Our semi-custom collection is very customizable, and we love to work closely with our couples to personalize their suite to them. You are able to select your preferred ink color, paper type and printing method as well as calligraphy style and monogram option.

Whilst the integrity of your chosen design will remain the same, our collection guide outlines all of the personalization’s and selections that you may make to your suite.

no. vii
DO YOU OFFER FULL CUSTOM INVITATION SUITE DESIGN?

Yes! We take on a handful of custom design clients each year and love to work with couples, planners and stylists to create something truly unique. 

If you have been dreaming up something special, please get in touch here with your ideas and requests. 

no. viii
WHAT DO COUPLES TYPICALLY INVEST IN THEIR INVITATIONS?

Our Semi-Custom couples typically invest $3,000 - $7,000 in their wedding paper to allow for specialty printing, and paper along with embellishments such as wax seals, ribbon and envelope liners. To request a quote for a semi-custom invitation suite, please get in touch here.

Our custom invitation suite pricing begins at around $5,000. Typically, we recommend allocating between $5,000-$12,000 for custom design. To request a quote for a custom invitation suite, please get in touch here.

We love to find ways to meet your wedding needs and aesthetic and will always offer recommendations to accommodate your allocated amount. 

no. ix
CAN I ORDER A SAMPLE?

Yes! Please contact us here for sample availability. If you decide to select us for your paper goods, we will apply the cost of the sample kit to your order.

no. x
HOW MANY INVITATIONS SHOULD I ORDER?

When determining how many invitations to order please keep in mind how many addresses you will be inviting as opposed to guest count, as couples and households will only require one invitation suite between them. 

We highly recommend ordering 10-20% extra, or a minimum of 10 additional suites, to account for any last-minute guest additions, keepsakes and photographs.  

Unfortunately, once your order is placed, we cannot decrease the quantity. If you wish to increase the quantity, please let us know as soon as possible as this will incur additional costs. We encourage you to have a firm number upon ordering as additional prints can be costly due to set up fees. 

no. xi
HOW MUCH POSTAGE WILL BE REQUIRED FOR MY INVITATION?

If you would like us to select postage for you, just let us know upon booking and we can provide an estimate based on your invitation suite selections.

For both vintage and regular postage, we will take a deposit upon booking. Once your order is finalized and printed, we will personally ensure that your invitations are checked by the post office to guarantee the correct postage is affixed to your invitations prior to mailing. 

no. xii
DO YOU PRINT ON OTHER PAPER TYPES OR OFFER OTHER PRINT METHODS?

As part of our Semi-Custom collection we specialize in foil, letterpress, and digital printing on a handpicked selection of cardstock and handmade paper.

We love the opportunity to collaborate with our couples to meet their unique aesthetic and are thrilled to also offer both embossing and debossing, digital printing on vellum, and foil printing on both velvet and acrylic.  

no. xiii
WHEN SHOULD I ORDER OUR DAY-OF PAPER GOODS?

We recommend that you secure your date with us as soon as possible to ensure our availability and cohesiveness with your invitation suite. 

Typically, we begin creating your day-of paper goods approximately 3-4 weeks prior to your wedding day, when you have finalized all details to include guest list, menu selections, and so on. 

no. xiv
WHERE CAN I VIEW THE TERMS & CONDITIONS OF MY PURCHASE?

View our terms & conditions here.